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Friday, August 28, 2009

Payment Services Head citibank



Citibank

Advertised: 27-8-09 | Closing Date: 25-9-09

..... Career Opportunities .....

Payment Services Head
(Jakarta Raya)

Responsibilities:

  • Major Job Responsibilities
    • Manage, supervise and coordinate day-to-day operational activities of Payment Services Indonesia unit functions encompasses payment processes of both vendor invoices and disbursement across all business groups
    • Ensuring timeline of expenses reimbursement and vendor invoice payment based on Service Level Agreement
    • Ensures and monitor the accuracy and completeness of the transactions
    • Provides assistance for all payment process related to the main responsibility to all levels of staff within Citibank when requested
    • Prepare and submit monthly GS metrics and weekly Highlight GS Report to Regional.
    • Assist in monitoring savings and spending against Business plan and provide strategies to CSS Head as part of the achievement of Business Plan.
    • Assist CSS Head in catering required request related to PSI activities that include providing requested data by Regional office, auditors and other related parties.
    • Assist CSS Head in identifying risk and opportunities related to CSS activities in particular and to FINCON Group in general.
    • Participate in regional initiatives and accomplishments


  • Management Responsibilities
    • Lead and develop a PSI team in the delivery of efficient service and to build and retain a satisfied customer (business/user) base.
    • Coach, train and develop team members to effectively align team capabilities with current and future business needs.
    • Maintains an open two way communication among co-worker, subordinate or superior in order to achieve a conducive working environment


  • Accountability / Scope / Complexity
    • Generally responsible for small-sized teams
    • May share the accountability for an operating budget
    • Accountable for managing operating losses within the established threshold for the respective levels
    • Typically resolve day-to-day center issues independently
    • Manage attendance and time keeping of team members & support adherence standards.
    • Manage manpower staffing and resources to minimise any adverse impact to the business and ensuring compliance with Citibank policies and procedures.
    • Maintaining an environment conducive to maximising productivity at all levels.
    • Foster a participative and consultative environment.
    • Ensures compliance to all Citibank policies/compliance/procedures and other regulatory requirements to protect both bank’s and customers assets

Requirements:

  • Accounting background
  • Minimum 3 years experience on the similar position
  • Excellent interpersonal skills with all levels in the organization
  • Good planning and organizational skills as well as facilitation skill
  • Ability to think creatively in solving problems and multi task

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